Delivery & Shipping
MEMBERS OF THE UNIVERSE thanks you for your continued support. Due to the COVID-19 pandemic, we are working our hardest to get all orders shipped in a timely fashion. We ask that you allow 14-21 business days to receive your order.
MADE TO ORDER ITEMS
All made-to-order items take 21-28 business days to be custom handmade for each customer. All purchases are final.
Orders will be processed within 48 business hours of purchase, excluding weekends.
TRACKING
Once your order has been dispatched, you will receive an email confirmation with a shipping and tracking number.
Missed Delivery
You can track your order here using your order number. If you have missed the scheduled delivery time of your parcel, you can reschedule your delivery here https://www.dhl.com/us-en/home/redelivery.html
If you are unable to track the status of your order, send us an email and we will get back to you ASAP. Info@membersoftheuniverse.com